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Service terms for direct-payment business and private customers

Here we present the terms of service for you who are not service agreement customers, but pay directly via internet banking or by card.

Terms and Conditions Changes January 2025

On January 1, 2025, the terms for some of our services will be updated. Under the heading “Next Period" below, you can see which services are affected.

Previous Terms and Conditions Changes 2024

On May 2, 2024, the terms for some of our services were updated.

Service Description Effective Next Period
1:a-klassbrev utrikes International Mail, non-traceable First Class Mail - Terms and conditions of service 2024-05-02
EMS International Express EMS International Express - Terms and conditions of service 2024-05-02
PostNord Tracked Letter PostNord Tracked Letter - Terms and conditions of service 2024-05-02
Postpaket Parcel Post - Terms and conditions of service 2024-05-02
Postpaket Utrikes Parcel Post International - Terms and conditions of service 2024-05-02
Rek inrikes Registered mail - Terms and conditions of service 2024-05-02 2025-01-01
Rek utrikes International Registered Mail - Terms and conditions of service 2024-05-02
Riktiga Vykort Real Postcards - Terms and condition of service 2024-05-02
Skicka Hem Skicka Hem, domestic - Terms and conditions of service 2024-01-01