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You have received a notification with a link to this page as we lack the necessary information to clear your shipment through customs. You can use this page to supplement an ongoing customs declaration or contact our customer service to ask a question about the customs clearance process.
Returns to Norway
If you have a shipment that needs to be returned from Norway, you need to fill out a form and attach a return invoice in order for our Norwegian branch to issue a return.
You must initiate the return process by sending a return shipping label to the Norwegian recipient. If you have any questions, please contact us here.
Supplement Customs Clearance Information for Your Shipment
Add any missing customs information so that our customs declarants can complete the customs clearance for your shipment. Contact the sender for information on content and value of the shipment.