Send letters
Our letter service is intended for private customers who want to send messages and light items weighing up to 2 kg to recipients in Sweden or anywhere in the world. You can buy stamps from our online store or at one of our service points and in our PostNord App. You can also buy digital stamps online – simple and versatile. Post your letters in any of our mailboxes or drop them off at one of our service points.
Write the recipient's and sender's name and postal address on the letter and place the stamp or digital stamp in the top right corner. Post your letters in any of our mailboxes or drop them off at one of our service points.
Delivery inside and outside the EU
Stamped letters are normally delivered within 1–2 business days in Sweden, and within 2–5 days to European capitals. Click here to see delivery times for the different countries.
Air transport directive
As from April 29, 2010, all shipments transported by air must be X-rayed in order to fulfil the air safety regulations pursuant to the applicable EU directive. In the event that the X-ray is unable to establish what the shipment contains, it will be transported by other means – road or rail, for example – instead. If this is not possible either, the shipment will be returned to you.
How do I use this service?
Send domestic letters
You can buy stamps, envelopes and postage-paid packaging from our online store or at any of our service points. You can then mail your letters in any of our mailboxes or drop them off at one of our service points.
Send international letters
You can use all kinds of stamps when sending letters to international recipients. Affix a “Prioritaire” label (available at our service points) to the letter or write “PRIORITAIRE” to the left of the stamp. You can buy stamps from our online store or at any of our service points. Post your letter in any of our mailboxes or drop them off at one of our service points.
When sending goods within the EU, you must always attach a security declaration (pdf in Swedish). If you buy postage in Skicka Direkt, the system creates the customs documentation and EDI, which are sent to the customs authorities in the receiving country. It is important to write the name and address of the sender on the letter, otherwise we cannot send the letter to the receiving country.
Find out more about customs procedures outside the EU.
Does your letter contain goods, and are you sending it to an address outside the EU? If so, you will need to affix a corresponding bar code containing the shipment ID to the letter. For fast and flexible delivery, buy at postnord.se, which makes it simple to pay the postage and generate address labels and customs documentation.
International letters with a shipment ID are not trackable. For this, you need to choose our PostNord Tracked Letter service.
Specifications
Weights and measures
Length: minimum 140 mm, max 600 mm
Width: minimum 90 mm
Length + width + height: max 900 mm
Weight: max 2 kilo
Tube
Length: minimum 100 mm, max 900 mm
Length + double the diameter: minimum 170 mm, max 1040 mm
General service information
Drop off point: Mailbox, Service points
Point of delivery: Postbox
Traceble: No
Delivery time: 1-2 weekdays
Send letters anywhere in the world
Messages, greetings and light items weighing up to 2 kg.